Winterhill is an independent IT and communications partner for small and medium businesses across Greater Manchester, Lancashire and Merseyside — engineer-led, headquartered in Bolton, one hour from your front door.
Day-to-day support for the people, machines, accounts and cloud services your business runs on — without the call-centre middle layer.
Hosted telephony, mobile and the unavoidable migration off ISDN and PSTN before the lines are switched off for good.
Leased lines, fibre, business broadband, office Wi-Fi and SD-WAN. We own the supplier relationship so you don't have to chase the carriers.
Microsoft 365, Azure, hosted servers and the backup setup most providers quietly skip. Every workload is monitored and tested monthly.
Every Winterhill customer gets a documented technology roadmap, a quarterly review with their account lead, and a single phone number. No tickets bouncing between teams. No restructure of who looks after you every six months.
Half a day on-site. Free, no obligation. We document what you've got, what's failing and what's overpriced.
A written, fixed-price recommendation. No mystery line items. You see what we cost, why, and what we'd change first.
We handle the migration end-to-end. Evenings and weekends if your business can't have downtime in working hours.
One team, one phone number, one face you actually know. Quarterly review. 30-day rolling contract — no three-year tie-ins.
Winterhill is a new business. We're working through partner registrations now — and we'd rather tell you that than wave around a logo we haven't earned.
20 minutes with Sam. No sales pitch, no demo deck. We talk about what's broken and whether we can help.
Winterhill is built around the four things every SMB needs working all the time — and one thing most providers get wrong: a single person who actually knows your business by name.
Helpdesk, infrastructure and the day-to-day administration of the platforms your business runs on. We pick up the phone. The same engineer rings you back. We don't hide behind a tier-1 / tier-2 / tier-3 ticketing system designed to slow you down.
Every Winterhill customer gets a documented environment, two named engineers, monthly patching reports and proactive monitoring across endpoints, servers and identity.
Hosted phone systems on 3CX or Microsoft Teams, business mobile, number porting, and the unavoidable migration off ISDN and PSTN before the lines are switched off for good in January 2027.
If your business still runs on ISDN, PSTN or analogue lines, the clock has nearly run out. We'll audit what you've got and write you a switch-off plan, free of charge.
1 Gbps+ leased lines, FTTP and SoGEA fibre, business broadband, office Wi-Fi and SD-WAN for multi-site operations. We own the supplier relationship — when the line is down, you call us, not the carrier.
Coverage spans Greater Manchester, Lancashire and Merseyside, with the major carriers (BT, Virgin, CityFibre, TalkTalk Business) available on request.
Microsoft 365 Business Premium for everyone who needs an inbox, Azure for the workloads that have outgrown the office cupboard, and the immutable backup setup most MSPs quietly skip.
Every backup is tested monthly. Disaster recovery runbooks are documented per customer. Nothing is taken on trust — and the test report lands in your inbox by the 5th of every month.
We'll document what you've got, what's failing, what's overpriced — and what we'd change first. Yours to keep regardless of whether we end up working together.
Winterhill is a Bolton-based IT and communications company that takes its name — and its temperament — from the moorland transmitter on its doorstep.
In 1950, Lancashire Constabulary built a radio mast on the moor above Bolton. Six years later, the BBC bolted a television transmitter to the same hill. Winter Hill has been pushing the signal out across the North West ever since — through fog, snow, three changes of broadcasting technology, and one famous fire.
We named the company after it because we like the idea of a fixed, reliable thing on a hill. Sending the signal out, year after year, regardless of weather. The brand pays homage to the region's communications infrastructure heritage — and we try, in our own small way, to be a useful part of it.
Winterhill was founded by Sam, who grew up in Bolton and spent fifteen years doing IT for businesses across the North West before deciding the region deserved a better independent option than the national MSPs were offering. Same patch, same engineers, no call centres. One hour from the door.
I started Winterhill because every business I'd ever worked for had been let down by the same kind of provider — a national outfit with a slick portal, a call centre somewhere far away, and an engineer who'd never met them. The North West deserves the opposite of that. We don't take customers we can't drive to inside the hour.
An hour's drive from Bolton is the line. We don't pretend to look after businesses we can't reach.
By a person, in fewer than 60 seconds, who knows your name and your network.
Documented environments, written quotes, tested backups, monthly reports. No black boxes.
30-day rolling. If we're not earning the relationship every month, that's our problem to fix.
The best tools, calmly applied. We're not selling AI, we're selling working email.
We cover everywhere within a one-hour drive of our office in Bolton. That includes Manchester, Salford, Bury, Wigan, Preston, Blackburn, Burnley, Bolton itself, Warrington, St Helens, Liverpool, Chester and the surrounding towns.
For one-off project work outside that radius, get in touch. For day-to-day support we draw the line at the hour — because if we can't physically get to you, we shouldn't take your money.
Sam takes the first call. Twenty minutes, no agenda, no pitch.
Fill in the form below and we'll be in touch within one working day, or call the number on the right and Sam will answer.